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Hanoi La Siesta Hotel About Us

A peaceful hotel with a homely feel, The La Siesta hotel is the newest member of the Hanoi Elegance hotel Group.  Set apart from the rest of our other properties, it embodies pure luxury. Promising a warm welcome and personal service superbly located on old Ma May Street, it is in easy reach of Hanoi’s evocative Hoan Kiem lake and major attractions. The latest gem is both modern in style as well as embodying the hidden charm of Hanoi’s old quarter.  The hotel has 50 spacious bedrooms, including Suites and Duplex rooms. The Suites have modern and comfortable facilities with seating area. And the duplex rooms are particularly good for families and groups of friends.  Other facilities include a spa, gym, movie room to help you relax even more during your stay with us.

For food lovers experience Vietnam’s authentic cuisine at the Red Bean Restaurant on the ground floor.  Additional thoughtful touches include our 24-hour customer service, evening turn-down service, free unlimited wireless internet in every room, cable TV and movie theatre on demand…etc, which we hope will make your stay extra special.

Come and enjoy traditional Vietnamese hospitality in style and comfort and experience our Hanoi Elegance outstanding customer service at La Siesta Hotel & Spa.

Hanoi La Siesta Hotel & Spa
OUR HISTORY:

Always anticipating changing trends, the Hanoi Elegance Hotel Group including the new Hanoi La Siesta brand are rightly proud of their achievements and influence on Hanoi’s hotel industry. And the team has come a very long way since the hotel family started.

In the early 2000s, Mr Do Van Dan, a hard-working, passionate and ambitious young man imagine running an outstanding hotel in Hanoi where guests would be assured of a memorable and luxurious experience, underpinned by great honest customer service.

Born into a working class family on the outskirts of Hanoi, Mr Dan discovered the hotel industry by accident. Before his hospitality career, his varied jobs included computer engineer and pesticide seller! But he never looked back after landing a receptionist job in a 4 star hotel in Hanoi.  The next few years gave invaluable insight into hotel management, HR, guests’ expectations and customer service.

Taking the plunge in 2006 he opened his first Hanoi Elegance hotel. A small 10 room establishment with just 4 staff (who are still with the company today). At the time, Hanoi’s old quarter hotel industry was a competitive “jungle”. Quality, customer service and putting the guest first were not priorities for most hoteliers.  Many just wanted to make money by any means possible. 

Mr Dan rose above this. Determined that good customer service and high standards would define and differentiate his business, he laid the foundations of Hanoi’s boutique hotel industry. Every single detail was noticed and taken care of, guest satisfaction the top priority. Even though a mini hotel with basic facilities visitors to Hanoi loved it because of the genuinely friendly staff, superb service and the “guest comes first” vision.  Of course those early days were very challenging. Mr Dan had minimal financial capital, limited investment, a very young team of people as well as trying to introduce a new concept into Hanoi’s competitive market. But what he and his staff had was a real passion for hospitality, an open-minded approach and an unfailing determination to succeed. They understood what changes were needed in Hanoi’s hotel industry.  And they led the way. Working 20 hours a day 7 days a week they built the foundations of what would make the Hanoi Elegance brand stand apart from all others. Mr Dan travelled to the main cities in Vietnam as well as neighbouring countries researching into, and comparing, the different hospitality sectors. 

His mantra “attention to detail and customer service” is now deeply ingrained into the thinking of his staff right from day one, and many of them are now experts in hospitality. 

Just 5 months after opening the first hotel, Mr Dan and his team challenged themselves and upscaled to a 20-room hotel. This was the start of great opportunities and rewards. More hotels were opened, the business expanded and a management board appointed to oversee each department and property. In 2013 the group’s first 4 star resort-styled hotel opened in Hoi An. While a year later the Hanoi La Siesta brand was added to the group’s portfolio when Hanoi La Siesta Classic Hotel & Spa opened. 

The phenomenal endeavours by the team led the Hanoi Elegance Group and Hanoi La Siesta Hotel brand to win numerous awards.  Leading hospitality and travel sites including Tripadvisor, Booking.com, The Lonely Planet etc. give recognition and praise for all areas – customer service, high standards, design, customer satisfaction etc. 

The tourist industry is constantly evolving with visitors to Hanoi increasingly prepared to upgrade their choice of hotel. We aim to be one step ahead, looking for the best ways to enhance and improve service, standards and comfort for all of you, our lovely guests.

The simple 10-room hotel with 4 staff in 2006 has been transformed into one of Vietnam’s leading boutique hotel chains.  Now at the start of 2016 we have a team of 500 enthusiastic and dedicated employees across an eclectic group of properties, restaurants and spas.

Our goal is to consistently give our guests outstanding personal service, sophistication, luxury, and great down-to-earth genuine customer service.
We are committed to:

• Giving a personalised warm and exceptional service
• Creating positive and memorable experiences for each of our guests
• Valuing, respecting and supporting one another
• Caring about and giving back to the local community

Milestones

Hanoi Elegance 1, Hang Bac Street, Ha Noi Opens 1st May 2006 (Closed)
Hanoi Elegance 2, Ma May Street, Ha Noi Opens 1st Nov 2006 (Closed)
Hanoi Elegance 3, Hang Bong Street, Ha Noi Opens 15th Jan 2007 (Closed)
Hanoi Elegance Ruby, Yen Thai, Ha Noi Opens 8th Oct 2008
Hanoi Elegance Diamond, Lo Su, Ha Noi Opens 15th May 2010
Hanoi Elite, Dao Duy Tu Street, Ha Noi 13th October 2010
Hanoi Elegance Emerald, Lo Su, Ha Noi Opens 1st May 2013
Essence Hoian, Hoi An old town, Open 1st August 2013
Hanoi La Siesta Hotel & Spa , Ma May, Ha Noi Opens 15th Nov 2014
Hanoi La Siesta Hotel Trendy & Spa , Nguyen Quang Bich, Ha Noi Opens 1st March 2016

At EHG, we offer:

+ Seven boutique hotels located in Hanoi Old Quarter & Hoian.
+ Seasonal packages offering exceptional value and luxurious extras
+ Great Hotel, Even better staff
+ Fantastic hotel, fantastic value!”
+ Great location, best beds!
+ Outstanding service at a mid-range price!"
+ No request is too large, no detail is too small

Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance Hotel group one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and a 5 star ethos. We invite you to come and experience our unrivalled service.

Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.

Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
Our journey continues and so will our story.
Every single member of staff, their dedication, passion and hard work has made the Hanoi Elegance boutique hotel chain one of the most respected in Vietnam. We are consistently at the top of hotel review sites and listings for Hanoi. We have established a reputation for impeccable quality and 5 star ethos. We invite you to come and experience our unrivalled service.
O
Elegance Hotels Groups is rated one of the best 4 hotels in The world in general terms regarding to travelers’ feedback.
http://www.tripadvisor.com/TravelersChoice-Hotels-g1

+ 2009 TripAdvisor is proud to congratulate Hanoi Elegance Hotel Group on earning the prestigious 2009 Certificate of Excellence award.
+ 2010 TripAdvisor is proud to congratulate Hanoi Elegance Hotel Group on earning the prestigious 2010 Certificate of Excellence award.
+ 2011 TripAdvisor is proud to congratulate Hanoi Elegance Hotel Group on earning the prestigious 2011 Certificate of Excellence award.
+ 2012 TripAdvisor is proud to congratulate Hanoi Elegance Hotel Group on earning the prestigious 2012 Certificate of Excellence award.
+ 2013 TripAdvisor is proud to congratulate Hanoi Elegance Hotel Group on earning the prestigious 2013 Certificate of Excellence award.
+ 2014 Hanoi Elegance Diamond hotel is honorably nominated as number 9 out of 25 best hotels in Asia and number 1 hotel in Vietnam -
http://www.tripadvisor.com/TravelersChoice-Hotels-cTop-g293921#1
+ 2014 Hanoi Elite hotel is honorably nominated as number 11 out of 25 hotels in Asia and number 1 hotel in Vietnam for Romance - 
http://www.tripadvisor.com/TravelersChoice-Hotels-cRomance-g293921#1
+ 2015 Hanoi Lasssiesta Hotel & Spa  is top 4 Hotel in the World
http://www.tripadvisor.com/TravelersChoice-Hotels-g1